Credit Terms

Your displayed balance combines unused included credits and additional credits. ServerGPT spends included credits first and additional credits after the included balance is exhausted. On a paid-plan renewal, the included allowance is refreshed and any eligible remaining additional credits are preserved.

Moving to a paid plan changes the included allowance to the amount for that plan while preserving eligible additional credits. Returning to Free does not grant another signup allowance. When paid access ends, the account returns to the Free plan at the scheduled time. Plan changes, corrections, refunds, disputes, or enforcement can result in a balance adjustment where permitted by law.

Credits can be charged for AI chat, Discord server planning and changes, image generation and editing, image prompt work, deep research and web search, voice-mode processing, bot planning and workflows, and other features marked as metered.

Actual usage varies with the model, prompt and context length, server or chat size, reasoning effort, output length, image size and quality, new generation versus editing, web and tool calls, voice duration, retries, cached input, and usage reported by our providers. Any average or estimate shown in the product, pricing page, or help content is illustrative rather than a guaranteed number of requests.

We calculate credit usage from provider-reported consumption, our model and tool rates, and our internal conversion. The conversion may include an operating margin for infrastructure, payment costs, product development, and support.

A completed request may use credits even if you dislike the output, decide not to apply it, regenerate it, delete it, or leave the workflow. Failed, interrupted, retried, or partially completed requests may still involve provider usage. We may avoid a charge or reverse credits where our systems identify no billable result, a duplicate charge, or a clear service fault, but do not guarantee a reversal in every case.

The price, credit amount, minimum, maximum, discount, and any bonus are shown before you confirm a top up and may vary by plan or offer. A current offer may add bonus credits when the displayed purchase threshold is met. Promotional pricing and bonuses can be changed or withdrawn for future purchases.

A successful top up adds credits to your additional balance. Payment can be completed through Stripe's checkout or an eligible saved payment method. A failed or incomplete payment does not entitle you to the credits.

If you enable auto reload, you authorise ServerGPT and Stripe to charge your saved payment method off-session when your balance reaches the threshold shown in your settings. The system purchases the reload amount derived from your displayed threshold and target settings and adds those credits to your additional balance. Any discount is the one shown when auto reload is configured or triggered.

You can disable auto reload before a future trigger. A charge already triggered cannot always be stopped. If a charge fails or requires further authentication, credits may not be added and metered requests may fail until you update the payment method or add credits manually.

In addition to any rights provided by law, you may request a refund for a subscription charge, manual top up, or auto-reload charge within 7 days of that charge if no credits made available by the purchase have been used and no metered generation or request has been made after it. Contact Support with the account and charge details. Approved refunds go to the original payment method, and your bank or Stripe controls the time taken to appear.

Outside this voluntary policy, charges are generally non-refundable unless the law requires a refund or we expressly agree otherwise. Nothing in these Credit Terms limits mandatory rights concerning cancellation, faulty or misdescribed digital content or services, unauthorised payments, duplicate charges, or other statutory remedies. Where applicable law gives you a longer or stronger right, it prevails.

If a refund, chargeback, reversal, or payment dispute succeeds, we may remove the credits or plan access funded by that payment and correct any negative or duplicate balance, subject to applicable law.

Cancelling a paid subscription normally prevents the next renewal. Paid access and the current included allowance continue until the end of the paid billing period, when the account returns to the Free plan. Cancellation does not itself refund the current period; refund eligibility is governed by the section above and your statutory rights.